January 17, 2019


  • Support the development and deployment of new processes and tools
  • Identify risks and opportunities for service improvement
  • Enable collaboration among subject matter experts, particularly IT ↔ Business
  • Continuous improvement driver and facilitator
  • Enable and facilitate cross group and single group business analysis
  • Lead and facilitate complex process or project and program improvement efforts
  • Support efficient integration of new regulatory requirements
  • Lead, coordinate & facilitate cross team business transformation efforts
  • Empower and support employees, (senior) leaders and individuals alike